lovejili Terms and Conditions for Philippine Players

To register and use the lovejili platform, you must be at least 21 years of age, a resident of the Philippines, and legally permitted under Philippine law to participate in online sports betting and casino-style gaming. By creating an account, you warrant that all information you provide during registration — including your name, date of birth, Philippine mobile number, and any other required details — is accurate, current, and complete. You are responsible for keeping your account credentials confidential. You must not share your username or password with any other person, and you must not allow any third party to access or use your account on your behalf. Each individual is permitted to hold only one registered account onthe lovejili platform; duplicate accounts may be closed without prior notice and any associated funds may be subject to review. We reserve the right to request identity verification documents at any time, and failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure. You must notify us immediately if you believe your account has been accessed without your authorisation by contacting [email protected].

All financial transactions on the lovejili platform are conducted exclusively in Philippine pesos (PHP). Deposits are processed through supported local payment channels including Philippine e-wallets and mobile banking applications; the full list of accepted methods is displayed in your account dashboard at the time of transaction. You are responsible for ensuring that the payment account or method you use belongs to you and is registered in your name — using a third-party payment source is strictly prohibited and may result in account suspension. Withdrawals are processed to the same payment method used for deposit wherever technically possible, as a safeguard against fraud. Withdrawal requests are subject to verification and may take additional processing time during periods of high volume or where additional identity checks are required. We do not impose any hidden fees on standard PHP deposits or withdrawals, though your bank or e-wallet provider may apply their own charges independently of our platform. Minimum and maximum transaction limits are displayed within the cashier section of your account and are subject to change with reasonable notice.

The lovejili platform offers sports betting markets covering PBA basketball, international football, and other sporting events, as well as live dealer casino games including baccarat, roulette, and table game formats. All bets placed on the platform are subject to the specific rules applicable to each sport, event, or game type, which are displayed within the relevant section of the platform before a bet is confirmed. Once a bet has been confirmed and accepted by the system, it cannot be cancelled, modified, or reversed by the player except where expressly permitted under applicable event-specific rules. In the event of a technical error, system fault, or manifest pricing error, we reserve the right to void affected bets and return the staked amount to the player's account without further liability. Live casino game outcomes are determined by real-time dealer actions and are final once the round is completed and results are confirmed on screen. All game and event results are recorded and may be reviewed by our team in the event of a dispute. Players are encouraged to review the applicable rules for each game or market before staking, and to contact [email protected] if any result appears inconsistent with the displayed outcome.

We are committed to supporting responsible gaming across the lovejili platform and take our duty of care to players seriously. We strongly encourage all players to set personal deposit, wagering, and session time limits, and to make use of the tools available through our Responsible Gaming page. Online gaming and sports betting are intended as a form of entertainment and should never be pursued as a source of income or as a way to recover financial losses. If you believe your gaming behaviour is becoming harmful to your wellbeing, finances, or personal relationships, we urge you to make use of self-exclusion options or contact our support team at [email protected] for assistance. Players who have self-excluded must not attempt to re-register or access the platform during the self-exclusion period; any such attempt will be considered a breach of these Terms. We reserve the right to flag and review accounts that display patterns consistent with problem gaming and to restrict or close those accounts in the interest of player welfare. Responsible gaming is a shared commitment between the platform and each individual player, and we ask all users to engage with our platform in a manner that remains within their personal means and leisure boundaries.

Players using the lovejili platform must not engage in any conduct that is fraudulent, abusive, or contrary to the fair and lawful operation of the platform. Prohibited conduct includes but is not limited to: creating multiple accounts to exploit any feature of the platform; using software, bots, scripts, or automated tools to place bets or interact with the platform in any manner not intended for human players; colluding with other players to manipulate bet outcomes; exploiting technical errors or manifest pricing mistakes instead of reporting them; providing false identity information during registration or verification; using funds obtained through unlawful means for any transaction; and engaging in any form of money laundering, fraud, or criminal activity in connection with your account. We monitor platform activity continuously and reserve the right to suspend or permanently close any account where prohibited conduct is suspected, with or without prior notice. Any funds held in accounts closed for breach of these prohibitions may be retained pending investigation and may be forfeited where the breach is substantiated. We will cooperate fully with Philippine law enforcement and regulatory authorities in any investigation relating to prohibited conduct on the platform.

The lovejili platform is provided on an "as available" basis and, while we make every reasonable effort to maintain consistent uptime and service quality, we cannot guarantee that the platform will be free from interruptions, technical errors, or temporary unavailability at all times. To the fullest extent permitted by applicable Philippine law, we shall not be liable for any loss of winnings, loss of data, or indirect or consequential losses arising from platform downtime, technical malfunctions, or circumstances outside our reasonable control, including but not limited to network outages, third-party payment processing delays, or force majeure events. Our total liability to any player in connection with any single incident shall not exceed the value of funds held in that player's account at the time of the incident. Nothing in these Terms excludes or limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. If you experience a technical issue that you believe has affected the outcome of a bet or game, you must report it to [email protected] within 72 hours of the incident for it to be considered for review.

We reserve the right to update or modify these Terms and Conditions at any time to reflect changes in our platform features, applicable Philippine regulations, or operational requirements. When a material change is made, we will update the effective date at the top of this page and, where reasonably practicable, notify registered players via their registered email address or through an in-platform notification. Your continued use of the lovejili platform after any update constitutes your acceptance of the revised Terms. If you do not agree to any updated Terms, you should cease using the platform and may request account closure by contacting [email protected]. We encourage all players to review this page periodically so that they remain informed of the current terms governing their use of the platform. Historical versions of these Terms are not archived on the public site; if you require a copy of a previous version for any reason, please contact our support team directly.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the lovejili platform shall first be referred to our support team at [email protected] for informal resolution. We aim to acknowledge all formal complaints within five (5) business days and to provide a substantive response within fifteen (15) business days. If a dispute cannot be resolved informally, it shall be subject to the jurisdiction of the competent courts of the Philippines. Nothing in this clause prevents either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction. Players are also encouraged to review our FAQ for answers to common questions before submitting a formal complaint, as many issues can be resolved quickly through the information available there.